My debit card is suddenly blocked. Please resolve.
Hey Akshat,
This shouldn’t happen. We shall connect with you over a DM to assist you further.
Thank you!
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My card is blocked too, help is much appreciated, thanks.
My card is also blocked. Please help me to resolve this issue.
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Hey @Shubhajit_Das
I’ll help you with your concern. I’ll connect with you via DM to assist further.
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Hey @rakeshambadi
Sure. Let me connect with you via DM to seek your registered details for further assistance.
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Same happened with me. Btw are you guys initiating refund automatically or we have to reach out to you for the refund.
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@Devika @Shawnpinto Thank you for your support.
I have received the refund successfully.
Hey Pratyush!
I’m connecting with you via DM to assist you further.
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Hello ,please see my texts ,and provide solution within time frame .
I haven’t got my refund yet
I have the same problem please help us
Hello Biswajit!
That shouldn’t have happened. I have connected with you via DM to address this further.
Hi,
My physical debit card is showing as blocked and asking me to reapply by paying 199+GST. I already paid and got a physical debit card. Now why these guys are asking me to reapply for a new card. Anyone please make me understand.
Hi Basanta,
That shouldn’t have happened. We shall connect with you via DM to address this further.
Thank you!
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The refund/reversal in the form of Jewels should be happening immediately since it is a intra-platform mode of payment.
Wednesday passed and still didn’t receive with CX saying they are working on it and hope to get it next Wednesday. What does one need to “work on” in this case😄?
Wednesday clearing system (with hopes of clearing next Wednesday) looks like Babu-culture in a neobank.
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Hello Debosmit!
We never intended to disappoint our users and this is not the experience we wished for you to have. I’m connecting with you via DM to address this further.
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I Dm you, please look at the matter on serious note…
This is act of breach of promise l. Jupiter breaches this promise and fails to deliver to me any cash or J compensation within timeframe.
This is break of Trust, and wastage of time,
being a early customer and very active member of Jupiter community, I really disappointed with this move…
Hello Biswajit!
We have connected with you via DM to address this further. We deeply regret the inconvenience caused. Please be assured that this is being looked into.
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