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Bugs This is one place to share all Bugs you might come across. We’ll do our best to fix the Bug you’ve raised
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
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Quick guide on support queries and escalations | Escalation Matrix
Hi everyone, Just a quick reminder about how to handle support issues and escalations. While we love seeing the discussions and helpful advice shared here, please keep in mind that this community forum isn’t an escalati… |
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9 | 759 | 21 October 2026 |
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Not able to make UPI Payments? Here's the fix
If you are facing issues while making payments with an error of “UPI PIN not set” and when you try to set the PIN, see an issue, here’s the fix: Step-1: Please complete the Re-KYC from the app using the link https://app… |
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0 | 533 | 22 June 2026 |
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Process for service requests - Please follow this (Important)
Hey folks! Hope everyone is well. We’ve been noticing a lot of people raising service issues in the community without going through support channels first. Let’s follow a process to ease things out: If you face any … |
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0 | 4629 | 5 October 2021 |
| Unable to login in new phone |
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1 | 26 | 23 October 2026 |
| Money from Pots Disappered |
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7 | 113 | 23 October 2026 |
| Invest links are broken |
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1 | 14 | 23 October 2026 |
| Salary account monthly streak bonus |
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3 | 48 | 23 October 2026 |
| Is Jupiter Pots not working anymore? |
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1 | 47 | 23 October 2026 |
| Received this offer in email, is it assured? |
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1 | 61 | 19 October 2026 |
| Not able to make payments |
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2 | 28 | 19 October 2026 |
| UPI payment issue |
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1 | 30 | 19 October 2026 |
| Issue setting up my account |
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1 | 43 | 16 October 2026 |
| Unable to delete UPI ID |
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2 | 34 | 16 October 2026 |
| Fd amount never recieved |
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10 | 89 | 16 October 2026 |
| Refund was not received |
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1 | 31 | 16 October 2026 |
| Card rejected |
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1 | 21 | 16 October 2026 |
| Refund was not credited from Flipkart |
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1 | 29 | 16 October 2026 |
| Debit Card Expired – Unable to Block or Renew Manually Inbox |
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1 | 30 | 15 October 2026 |
| Refund of early paid emi |
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1 | 25 | 13 October 2026 |
| New debit card |
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16 | 335 | 13 October 2026 |
| Please unfreeze my account I have emergency purpose |
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1 | 27 | 13 October 2026 |
| Savings account problem |
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2 | 42 | 12 October 2026 |
| Not able to close account |
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1 | 30 | 12 October 2026 |
| Title: "Something cracked" error on new debit card application |
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11 | 155 | 12 October 2026 |
| Issue in Mutual Fund Investment in the Jupiter App |
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4 | 52 | 12 October 2026 |
| Salary week jewels not credit |
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7 | 90 | 8 October 2026 |
| Queries Before Opening Jupiter Account – ₹10,000 AMB & ₹5,000 Pre-funding |
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3 | 52 | 8 October 2026 |
| Loan section |
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5 | 40 | 8 October 2026 |
| Poor helping support |
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5 | 83 | 8 October 2026 |
| Debit Card Expired -09/26 – How to Get a Replacement? |
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2 | 66 | 8 October 2026 |