Help

Bugs This is one place to share all Bugs you might come across. We’ll do our best to fix the Bug you’ve raised

Topic	Replies	Views	Activity
Process for service requests - Please follow this (Important) Help Hey guys, Hope everyone is well. We’ve been noticing a lot of people raising service issues on the community without going through support channels first. Let’s follow a process to ease things out: If you face any i…	2	97	5 October 2021
About the Help category Help	1	72	6 July 2021
Crypto Transactions Help qna	1	28	19 October 2021
What is the criteria to get access to invites on Jupiter app? Bugs	1	30	19 October 2021
Uber UPI Payment Help	2	75	18 October 2021
Worst in app support experience! Help	4	60	18 October 2021
Why Federal Bank saying there is no ATM card available in my account? Help debit-card	19	253	18 October 2021
How to close my Jupiter account? Help	11	214	17 October 2021
Fraud Jupiter Debit card Issues Help debit-card	2	110	15 October 2021
Debit card transaction Help social-media	8	158	15 October 2021
Crypto transaction Help	1	99	12 October 2021
Misleading information about cashback Help social-media , instructions , product-updates	1	105	12 October 2021
Two different new accounts created and transaction failure issue Help	1	68	11 October 2021
Failed payment on Spotify Help	3	47	11 October 2021
Jweles cashback blocking Help	21	346	11 October 2021
Will I get cashback if payment is made from Gpay/PhonePe linked to my Jupiter account? Help	1	106	9 October 2021
Unable to complete VKYC since Current face don't match with aadhar card photo Help	7	162	7 October 2021
Restricted User In Atm! Help qna	5	80	6 October 2021
Money transfer 'processing' for more than 24h now Help	1	55	6 October 2021
Bullet paylater registration Bugs	4	109	5 October 2021
A lot of bugs in App Bugs	10	187	5 October 2021
I am not able to Convert Jewels In Cash Help	6	80	4 October 2021
Can’t access my Jupiter account Help	1	48	3 October 2021
Agent Didn't Join The Chat Help	5	102	3 October 2021
Unable to place debit card order Bugs debit-card	7	193	1 October 2021
Amount Transferred into My Jupiter account but not yet reflecting Help	15	133	1 October 2021
Glitch in changing transaction category Bugs	3	41	1 October 2021
Can we receive Foreign Inward Remittance on Jupiter? Help	4	80	1 October 2021
Option to change the registered phone number Help	0	44	29 September 2021
Amount issue with Bank Transfer Bugs	2	63	29 September 2021