Help

Bugs This is one place to share all Bugs you might come across. We’ll do our best to fix the Bug you’ve raised

Topic	Replies	Views	Activity
Scheduled maintenance! Help downtime Hey guys, There’s going to be a downtime on the Jupiter app. From 17-09-2021 11.30 PM to 18-09-2021 4:00 AM (4 hours downtime expected) From 23-09-2021 11.30 PM to 24-09-2021 4:00 AM (4 hours downtime expected) Note:…	2	33	17 September 2021
About the Help category Help	1	57	6 July 2021
Latest Update of Jupiter is not loading fast Help	1	45	16 September 2021
Jupiter app not opening Help	2	52	16 September 2021
No option to customize name on Debit Card Help	6	96	15 September 2021
Anyone facing otp issues in jupiter Help	2	35	15 September 2021
SIP AutoPay via OTP \| Groww Bugs	3	82	15 September 2021
Video KYC is not getting done Help	1	54	15 September 2021
Worst customer support team Help	2	125	14 September 2021
Need urgent help Help	3	138	2 September 2021
Log in failure Help	3	61	7 September 2021
Jupiter Federal Debit Card failed transaction on payufinance repayment Help qna	16	297	7 September 2021
Multiple Federal Bank Account Help	4	131	4 September 2021
Failed transaction removed from history Help	6	147	31 August 2021
Can I also get cash back Bugs	8	94	26 August 2021
Jupiter Debit Card Transaction failed in Payufinance ltd Help qna	0	60	26 August 2021
Refund not issued Help	2	84	26 August 2021
Refund Not Credited Help	7	120	26 August 2021
Debit card refund Help social-media	8	172	26 August 2021
Want to use federal bank fedmobile application? Help	4	167	25 August 2021
Refund not received even after 10 days Bugs	14	348	24 August 2021
Jupiter PAN India Availability Help qna	21	326	23 August 2021
What is the forex scene for international transactions on Jupiter Card? Help	3	94	22 August 2021
Kyc pending for verification? Help	1	99	22 August 2021
Unable to add Jupiter as Payee Account in other Bank? Help qna	6	206	20 August 2021
Is Video KYC on Jupiter is Full KYC with Federal Bank? Help	3	165	20 August 2021
Physical KYC instead of VKYC Help	7	168	19 August 2021
How to register for Jupiter? Help	0	55	16 August 2021
Demat Account Openning Help qna	1	76	14 August 2021
Trying to understand how Pots work? Help qna	9	285	13 August 2021