Profile could not be created issue.

Applied for Jupiter Edge+ RuPay card. It made a hard enquiry on my CIBIL and showed a limit of 4,00,000. When download the app and went to apply further the app showed “profile could not be created”.

@Salini_Chatterjee Kindly look into this as it is not expected.

Clarification - Hard pull is not done while showing an estimated credit limit, we do only a soft pull.
@sumit.kumar will check and revert back to you. DM your details to him and allow me a few days to check with the bank and get back.