Not able to open account

[Vishal_P]

Not able to open an account the interface is showing as all seats are taken

[yagnesh01 (Yagnesh Kubavat)]

Have you tried raising this issue with the support team? If no, please do.

[Arya (Arya Motegaonkar)]

I am facing a similar issue, how did you work around it?

[yagnesh01 (Yagnesh Kubavat)]

Write an email to the customer support. That assigns a ticket to your case. If the wait period is too long, you tag Shwan Pinto here along with the ticket number.

I personally not faced this issue. People from team have and gets addressed by the corporate salary account team.

[AAYUSH_SHARMA1 (AAYUSH SHARMA)]

im facing the same issue

[yagnesh01 (Yagnesh Kubavat)]

@AAYUSH_SHARMA1 follow the steps mentioned above

[Manish2 (Manish Singh)]

Refer to following information for more clarity All Seats have been teaken! :

@yagnesh01

From the little information that is available, federal bank assigns a set number of seats to Jupiter to onboard new customers. Seats here means slots. Once those slots are taken up and all new accounts have been onboarded, anyone Trying to open an account after that gets the seats taken error. Reporting this error to the customer support ensures that the customer support is able to add you to the list of people who need to be allocated a slot to open the account and as soon as the new slots are made available by federal bank, they reach out to you to ensure that your account is opened