Nishad
12 September 2023 03:10
1
No seat available error when i try to create an account. Please help
alexnazy
12 September 2023 03:39
2
Please email to support@jupiter.money. They’ll notify you when more seats are available for onboarding new customers.
For more details you can check the below threads.
@Sidharth_Pillai Jupiter works with its partner bank and gets a specific number of slots assigned for new client onboarding. When these slots run out, users get this error. Please report this to the support team via email - support@jupiter.money. It will help them track the open requests for new customer onboarding. As soon as a slot gets assigned, they will reach out to you.
From the little information that is available, federal bank assigns a set number of seats to Jupiter to onboard new customers. Seats here means slots. Once those slots are taken up and all new accounts have been onboarded, anyone Trying to open an account after that gets the seats taken error. Reporting this error to the customer support ensures that the customer support is able to add you to the list of people who need to be allocated a slot to open the account and as soon as the new slots are …