@Vignesh-hegde Thanks for sharing your details inputs! 
We recently launched mobile recharge a few weeks ago. The team and our members are still testing it. Can you share what exactly failed, the plan and the error shown to you? We can have a look - Introducing Mobile Prepaid Recharge on Jupiter 📱
This is a known issue and it will be fixed in the next app release 
It started from here - Chat Is Buggy
This shouldn’t have happened. We can get this checked.
Can you share a reference or a screenshot for this? If you’re on Android, please take the picture from another device.
Have you checked when the latest update was done? It may take a few hours sometimes.
We can turn things around 
I’d need more details on this, reaching out to you.