Which language?
Crazy that many accounts are getting frozen recently.
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Its Bengali
Use Google translate
Actually the law enforcement are very active nowadays… but the overall procedure not good… huge headache
Taka to oi account a acha Ami kichu use Kori ni
Tahole to problem solved.
Just tell the bank to debit the wrongly/unknown credited money and transfer it back to the orginal source and you have No objection.
Folks, please bring back the discussion in a dialect that everyone understands and is able to participate. And more importantly, it is imperative that we allow the affected parties to interact with Jupiter support and relevant regulatory authorities. While the suggestion can help, it can either complicate the situation for them or set the wrong expectations.
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@Devansh_Bartwal an extensive audit of the accounts is being carried out and accounts are getting flagged based on the findings. This includes the accounts that have been flagged based on the inputs from regulatory authorities
Sir my Jupiter account has been closed. I want to use it . How to reopen the account?.
Please do something about it.
Customer ID 135634322
@Srikanth961 please write to Jupiter support team at the follow email - support@jupiter.money and provide all the required details. They should be able to help you with the next steps.
Email er screenshot ta send koro inbox e… Message e
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Send korachi check koro
My account is frozen from 5 days , and I tried to reach them via email but I am not getting any response. Please look into the issue and try to resolve it as soon as possible.
@Shawnpinto
Usually it may take some time to get a response from the concerned department/team.
Meanwhile you can read more on account freezing at:
Kore6i dekho
Hi anyone please help my account got frozen and can’t able to use it. Please help soon as possible. Already contacted support!
@Anandu_S_kumar The community does not have access to information to guide you here. I strongly recommend you read the following blog and stay in touch with Jupiter investigation team
Why Jupiter is not giving the complaint details?
Has anyone got complaint details from Jupiter?
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Recently made an international payment with my card but actually it denied the payment but due to that my account freezed sented the mail to the cyber care of Jupiter but no response yet till now it’s 24 hours after the freez , @JupiterProUser @Shawnpinto @Customercarenumber
Why without any reason ??? Please give an update …
123alayin@gmail.com email address
@Blceye This blog should help you in getting some insights on the next steps and time lines.
Bro due to my Skrill international payment i think… but it failed already mailed the cyber team but no response at ll