Need Help Opening Account

[Chad (Aritra Saha)]

Trying From a month to open account…
But the app seems to have stuck on this verification page.

Note- I Have a indmoney federal bank account

[yagnesh01 (Yagnesh Kubavat)]

Please report this to the support team on email - support@jupiter.money

[Chad (Aritra Saha)]

Have done this… No solution…

[yagnesh01 (Yagnesh Kubavat)]

Have you received a ticket number?

[Chad (Aritra Saha)]

Support team raise this ( 2663381 ). But marked it closed without solving anything.

[yagnesh01 (Yagnesh Kubavat)]

@Nikhil_Godbole request you to have someone from your team to look into this.

[Nikhil_Godbole]

@Chad Could you please DM me the mobile No which you are tying to use while opening an account.

[jojovarghese]

Hi Nikhil

Can you help me as well

Thanks
Jojo

[razack (ABDUL RAZACK K P)]

Hai @jojovarghese, Suggest you to edit and remove personal details like phone number. Please send it privately to Nikhil sir via DM.

[jojovarghese]

Done.

[Chad (Aritra Saha)]

Sir, Any solution for me?

[Nikhil_Godbole]

@Chad Could you please re try again.

[Chad (Aritra Saha)]

Sir, so this time the app let me do the ekyc with federal bank.

But after the ekyc & email verification. The system rejected my application.

[Nikhil_Godbole]

@Chad Have asked the team to check this.

[Nikhil_Godbole]

@Chad Try again. We have made some changes.

[Chad (Aritra Saha)]

I tried, Now its giving me this error…

[Chad (Aritra Saha)]

Sir any update on this?

[Nikhil_Godbole]

@Chad Team is looking into this issue. I don’t have an ETA as of now. Will keep you posted as soon as I hear from them.

[Chad (Aritra Saha)]

Okay sir

[Chad (Aritra Saha)]

Any update for me?