Need Help Opening Account

Trying From a month to open account…
But the app seems to have stuck on this verification page.

Note- I Have a indmoney federal bank account

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Please report this to the support team on email - support@jupiter.money

Have done this… No solution…

Have you received a ticket number?

Support team raise this ( 2663381 ). But marked it closed without solving anything.

@Nikhil_Godbole request you to have someone from your team to look into this.

@Chad Could you please DM me the mobile No which you are tying to use while opening an account.

Hi Nikhil

Can you help me as well

Thanks
Jojo

Hai @jojovarghese, Suggest you to edit and remove personal details like phone number. Please send it privately to Nikhil sir via DM.

Done.

Sir, Any solution for me?

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@Chad Could you please re try again.

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Sir, so this time the app let me do the ekyc with federal bank.

But after the ekyc & email verification. The system rejected my application.

@Chad Have asked the team to check this.

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@Chad Try again. We have made some changes.

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I tried, Now its giving me this error…

Sir any update on this?

@Chad Team is looking into this issue. I don’t have an ETA as of now. Will keep you posted as soon as I hear from them.

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Okay sir

Any update for me?