I tried to open an account for my cousin today and everything went smooth untill his Video verification which was rejected multiple times even after no issues by him and now the app straight up denies account creation, please dm me for details and look into it.
May be the slots reserved for Jupiter by the Federal Bank is full. Anyway it’s always better to create a ticket by mailing all the details to email@example.com
@Navharsh_Kr one of my employees faced this issue. I had her report this via the support channel and then reached out to the account manager assigned to my company.
Agree with Abdul, please report this via the support channel as you will have to liaise with them to get this issue resolved
Yup, just raise it through chat/email with the details, we’ll take it from there
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