Money debited but not being reflected to Pot

I made a pot for saving purpose. Added 7k in pot. Sadly the amount deducted and status of payment successful was shown. However the amount of 7k did not reflected in my pot. To eradicate the error i made another transaction of ₹1/- and it reflected immediately. But that ₹7000/- is missing. Raised a complaint on live chat but didnt get the satisfactory reply. What should i do now?

@Rajat_Khanna agree the experience can be concerning. Having said that this could be a temporary technical error. It is recommended you continue to stay connected with the support team via the in app chat & take this to closure.

@yagnesh01 Will i get a satisfactory solution to this problem?

Hello Rajat.

We hear your concern. We sincerely apologize for any inconvenience caused. We will be reaching out to you via direct message to address and resolve the issue.

Thank you for your understanding.

The issue is resolved. The amount is finally reflected in my pot. Thank you for the assistance.

@Rajat_Khanna can you please marked the thread as resolved.


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