Pot balance and main balance syncing issues

Help Bugs
1

Yesterday I just deposited money in a pot I took so much time and it wasn’t reflecting in pots so I destroyed the pot but my money was deducted and I i wasn’t able to access it
When I open pot section on app
It shows that "We noticed an external transaction using your pots account which result in inconsistency in balance "
What should I do now
Plz the money is stuck in pot balance and there is no pot there :person_shrugging::person_shrugging:

2

I think in this case you must ask for help through chat.

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image1124×476 45.7 KB
click here to go to the help page.
And type out your issue in the chat, they can process your struck transaction.
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3

Thank you very much for your help
I asked them to help
They created a ticket regarding the issue and said to wait.

4

Hi @MAHIPAL
This is Samarth, the PM working on Pots. Sorry to know about your bad experience. Can I speak with you to know the issue better and improve the experience here?

Thank you