Its very bad that I have not received any reminder to make Jupiter Edge Today I missed my payment ): which is not good. App should remind me to make the payment.
Believe me in last 5-7 days I have not received any single reminder to make the payment.
@Shawnpinto PLS Look into this issue.
We should get reminders through SMS or email or in app notification as Slice and Many other BNPL plateforms do.
Please make it a priority.
Thanks for letting us know @CarolinMerces @Mukesh_kumar_Bharti
These notifications are important. We’ll look into this.
I am getting the reminder SMS as well as email from Edge…
But only a single SMS/email on 1st and 15th
Can you double check once. See if you got a SMS, Email (Might have gone to promotions/spam folders)
There’s no way to check past push notifications on your phone so, you can check the other 2.
@Shawnpinto First and last reminder was send by Jupiter Edge on 18/05/2022 as you can see in screenshot
And the due date was 3 days ago right?
I forget about that but as I checked Due date was 5 June