Help tab disappeared

I was at federal bank branch today and when i opened the app. Help tab wasnt there…

I was suppose to show them that jupiter offered passbook. But help tab wasnt working… I have messaged @Shriram about the passbook thingy…


@Aswin_Benny You’ll see an icon next to rewards on the home page.
The help tab is replaced with Pro for now.

Lemme know if you can see it.

@Shawnpinto Rewards tab is also missing :smiling_face_with_tear:. Whole top portion is missing :sweat_smile:

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ripppp :sweat_smile:

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@Shawnpinto everything came back now :smiling_face_with_tear:

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Yay! :party_parrot:

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Can we acess to passbook also

@Honey5197 you can ask federal bank branch with a photo and adhar card…

In my case branch employees where unaware of this option… Sriram from jupiter got it sorted for me. I am going to the branch now.

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What did Sriram do? Did he himself talk with the bank employees?

@Avocadorable You should get passbook by default. I asked bank employees of a specific branch and they told me they dont know if jupiter has a passbook.

i think sriram mananges things with federal bank and jupiter. He contacted the branch and settled everything.

You should as the branch first.

Okay I will go to the branch first then. Thanks!

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