Dear Jupiter Email Support team
I’d really appreciate if I get a shorter, to-the point reply, not asking me to share the same info that I already had.
I had already shared screenshots of the auto-mandate, merchant, error.
Still I am being asked to submit the same, again. That too in an elaborate email like below.
Then comes the request to record screen from another device.
Never had to jump through so many hoops to get solutions for similar issues with other tech companies.