Account have been frozen

Just send email to the email ID above. They will ask to submit some documents. Once you submit the documents, it may take few days to verify (maybe quicker than that)…

Like tamal said If nothing illegal is there then you will certainly get back your account :upside_down_face:.

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I have sent an email to that address, I got an automated message stating to wait for 2 working days.
What is meant by illegal?
I have done crypto p2p. But multiple amounts with the same traders.

Well nothing to say more here
You are not suppose to do consolidated 15 lakh transaction on a student disclosure account with income <1lakh annually.
Anyways just disclose whatever evidence you can give to support team… Most probably they will allow you to withdraw your frozen fund & use current account of any other bank (as Jupiter don’t provide current account)
@Vijay_Ari_Raj_T_A

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Hi Vijay,
Thank you for reaching out to us.
Our team has sent you an email regarding your account.
We request you to connect with our CyberCare team for any further information on this.
Regards, Tarun

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We have received a complaint on your account due to which your account is frozen. We are in the process of getting the complaint details for your account and will be updating you as soon as it is received.

What could be the reasons for this?

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yes
Edit:- debit freeze because of crypto p2p?

I have a doubt.
If a payment is claimed by a sender. Why don’t the bank just hold that payment alone instead of freezing the whole account?

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@Abhinav_Goyal the focus is on completing a thorough due diligence and not torturing anyone. The longevity of the process can cause some issues.

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What is the meaning of enquiry from LEA frozen centrally by RBI guidelines?

Legal Enforcement Authority has frozen your account.

Means? Police complaint?

Yes. Mostly the cyber cell.

What is the solution for that? How to get my account unfreeze?

I have no idea. Jupiter and Cyber cell can help you in resolving this and get more details.

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Jupiter account is frozen… Fedral Bank has told that it due to Liveness check failure…

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Both account blocked because both are working with federal Bank, and bank have same guidelines for all.

But both account are definitely deferent.

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Time kharab chal raha tha aapka jo Jupiter me account khulwa liya, ab dubara aisi galti mat karna

Don’t worry bro, if your transaction high and kyc filled income range low it’s occurred.

Just send them the ITR of this financial year.
You can also see the transaction limit per month and year in their website.

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Always do business related transaction via current account only otherwise now or later account freeze issue inevitable

Just wait, you will get back

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