i sent multiple mails to your support but got no help
Please tell me how can i fix this 
Usually when a user sees this message, his or her profile has not cleared certain checks before the actual account opening can be initiated
what should i do?
@_Akshat have you received a ticket #?
no i haven’t,
everytime they just told me to mail from the email i registered with Jupiter which if i did would have been that mail as i use only that email ID
@yagnesh01
sorry to bother you but what should i do?
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@_Akshat based on the posts I have read in the past, when a profile is rejected in the initial checks, an account may not get opened. Having said, considering you have not received a ticket number on email, recommend you call the support team on 8655055086.
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ok i will try that
thanks for the help 
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Same problem is it solved or not
@yagnesh01 sorry to disturb you again,
I called at the help line on 25th of November and I was asked to wait for 2 days, its been a week and I didn’t get anything back.
I managed to get a ticket number - 2741443
Please see if you can assist me
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@Nikhil_Godbole request you to have someone from your team look into this
@Nikhil_Godbole Sir can you please look into it ?