Account opening

Help Bugs
1

After filling my details,I stuck on the review your profile window.
There is next button at the bottom of it where I am stucked it is not working

2

Hai @Dhruv1 Welcome to the community.
Suggest you to mail to support@jupiter.money along the sufficient attachments (screenshot/image) to create a support ticket.
After, kindly share the ticket ID here.

4

@universe can you please the ticket number here?

6

Well, I am sure you are extremely busy. But a ticket number would have helped reduce the lead time i requesting someone to look into your issue.

@Nikhil_Godbole request your help in getting someone from the team look into this.

7

How can I get ticket I’d?

8

Report this issue to the support team via email. You will receive a response with the ticket number

9

Ticket ID 2875137

10

@Nikhil_Godbole request you to have someone from the team look into this.

11

@Dhruv1 Team is checking. Will update

12

@Dhruv1 Can you try again ? We have fixed the journey.

13

it’s the same.I am still stuck there

14

@Dhruv1 Could you please DM me the error screenshot.

15

Check the next button at the bottom which is not working

IMG_20240102_140532.jpg
IMG_20240102_140532.jpg692×1160 92.6 KB

16

Try doing the same with 3 button navigation instead of gesture navigation (it is available in android settings). Maybe it will work.

17

@Dhruv1 Engineers are checking this. Will keep you posted

18

Same issue here

19

Still not working with 3 button navigation

1 Like
20

@Dhruv1 Are you able to scroll down further on that screen ?

21

No

22

No