Video KYC Process

I know but his message really got my nerve its kinda annoyingโ€ฆ sorry @Amica i hope you have your own reasons for sharing that experienceโ€ฆ extreme apologies

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Sir, plz ignore her/him. We will continue using Jupiter beyond 3 months even if we donโ€™t get rewards.(But, to compete with your competitors, you should not stop rewarding completely). And please donโ€™t compromise with customer support services in future irrespective of number of customers. I am impressed by customer support team. My transaction was failed but amount was deducted then I raised a query within app, they told me that this is the case of chargeback, amount will be refunded in 45-55 days. But surprisingly, I got my money in just 5 days. :+1:

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Bhai abi bi jinda he thum โ€ฆ :face_with_raised_eyebrow:

@Amica

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@Jiten
Is there any chance that competition of Full KYC can be done via CKYC data from CERSAI?

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Hey @DEBASISH_SAHU,

This capability will be added soon on Jupiter. It is definitely on the roadmap.

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Good to hear because everyone wonโ€™t prefer video kyc.

Some people like me prefer CKYC.
Or Doorstep KYC which is provided by some banks.

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Waiting for Jupiter Full KYC update.

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I also looking forward for the same

You canโ€™t have patience man!

May be, because in recent update they renamed the โ€œVerify Nowโ€ buttom to โ€˜Know moreโ€™ like this feature will be provided by this year end not by month end.

Has the phased roll out started yet?

Good morning folks of Jupiter :sunny:,

The time is here. The time is now. I am not sure if you have heard this song :musical_note:but I am referring to something else here.

Video KYC a.k.a vKYC is now live on Play Store for all of you. But, we are doing a phased out release for this feature this time to ensure that all of you are able to complete the process without any hassles.

Please look out :eyes:for the build version โ€˜1.4.22โ€™ :iphone:over next one week to get access to this feature and complete your vKYC. Also, once vKYCed, donโ€™t forget to check out Pots and the additional benefits that come along with your โ€˜ Verified Membershipโ€™

Also, keep sharing any issues or feedback you may have for us to make the product better on this thread.

Also, please note that:

  1. Since vKYC process is agent bound, it will be available from 9AM to 9PM on all 7 days. You donโ€™t need to make any bookings. Just get connected to an agent in real time.
  2. You would need your original PAN and a white paper & pen (for signature) to be ready.

See you on the other side of your KYC :sweat_smile:

:wave:
Rohan Puri (Product Team)

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Yes. Today I got the option to complete Video KYC.
@CarolinMerces
@Amica
@SaiRaj
@goneo
@Amit_Bikrama_Nayak
@souravdas808
@Bankofthefuture

Thanks @JupiterTeam @Jiten

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VKyc is being done by jupiter team or federal bank ?

BTW i too got Vkyc after opening playstore from linked email id

Finally KYC COMPLETED

KYC, at the backend, is always done by the bank to comply with the RBI regulations. Jupiter has partnered with the bank to provide a seamless experience to enable the same.

Glad, you are one of our early members to get vKYC access then :grin:

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Yo bro Enjoy I need wait till Jupiter start open account for existing customer.

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Hey Team, How is it rolled out?
Do we get notified in-app?
Any order for completing KYC?

Existing customers will be able to open a direct FKYCed account :grin:

Hey,

You will get an update with the build number 1.4.22.

Hope so,
As per Jitendra Gupta will able to open account on 19AUg letโ€™s wait and watch :hugs: