Hey there.
I’ve been using Jupiter for a while now. I recently got a notification to redo my VKYC but when I try to start it, it just gives me an error and makes the app buggy.
I reached out to Jupiter support yesterday and they asked me to wait a day and try again. But it’s still the same today.
Any idea or fix for this as it says I need to complete the process within the next 3 days?
Same thing happening with me have you found any solution?
Hello Juned,
We regret the inconvenience caused. We are connecting with you via DM to assist you better. Thank you.
Hello Ashish,
We hear your concern. We’re reaching out to you through DM to provide more assistance. Thank you for your understanding.
Looks like the issue is fixed now. I was able to submit my VKYC successfully a few minutes ago.