Unable to create Jupiter account. The app says, 'There's issue with your identity verification'

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1

Few days back I tried to create a Jupiter account. I completed KYC and after the take a selfie step, the app started giving a message ‘Umm. We cannot open a jupiter account for you. There’s an issue with your identity verification. You can close the app.’

Today I reinstalled the app and I’m getting the same error message. Please resolve this issue and fix the identity verification process.

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2

You could contact support@jupiter.money for further help. They can help you with it :slightly_smiling_face:

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Same problem i am facing more than 1.5 year i have communicated with the support team but problem didn’t solve “issue with identity verification” please resolve it asap.