Can't open account in the Jupiter App😕

Can’t open my Jupiter acc it shows ther is an issue in your identity verification because of my camera, which is clear but not fully. Then I tried in another phone nd it says the same thing. Please help me in this. I will give the video verification on another phone clearly so please help me😕.

@Kuldeep_Rajpurohit please reach out to the support team on the following email - support@jupiter.money. Only they can guide you on the next steps.

Hello Kuldeep,

We hear your concern. We regret the inconvenience caused. We are connecting with you via DM to assist you better. Thank you.

Hello Kuldeep,

We are happy to let you know that the issue has been resolved. Please feel free to reach back to us if you have any further concerns. Thank you.

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