Hi,
Recently i have corrected my name in adhaar and PAN but while I am trying to update same in Jupiter there is no option for that.
This issue is stopping me to convert my permanent savings account to Jupiter because cheque book will have old incorrect name.
Please add this feature at your earliest convenience.
@Bridget_Sabu Sir, Is there any option available to update the request of this customer regarding the modification of account details?
@dalsaniadhaval , please refer this thread and unfortunately, I don’t think there is such an option to update it. (Because this customer also faced a similar problem.)
https://community.jupiter.money/t/i-have-an-issue-with-name/45164
Suggest you send the relevant documents to the support team. This opens up a possibility of the request getting processed and also ensures a issue is logged under this category.
@razack @yagnesh01 I checked with customer care, currently there is no option to update KYC details like Name
@Nikhil_Godbole Aplogies for directly tagging you. Is there any way the situation can be addressed? May be via Federal Bank?
There’s an option in Federal bank site to update KYC↩️
https://epay.federalbank.co.in/webkyc/Default.aspx?SOURCE=WEBSITE
You can check that.
I don’t recollect having a formal process around this. Will surely check if something can be done from the principal bank’s end
Any update on this