Unnecessary heavy charges


I have got one customer to whom i paid using Rupay Credit card with Jupiter.
Transaction of 30,000/- and they received only 29295/- approx
705/- was charges which i have to pay back to them.

what the hack was going on why such heavy charges. please update otherwise i will take this further to RBI (rbi ombudsman).

I need fair transparency and if possible get it reverted to me or the customer.

Please do the needful.


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Hi @Mayank_Jhawar reaching out to on DMs to discuss this further. The team wanted to get this checked for you.

2.35% MDR charges above 2000rs transaction

In your case Merchant receiving 30k payment digitally… 2/3% charges are as per Market standard… nothing unusual here


Although this news is from October last year, you can relate your problem to it.

This is interesting…

Hi Mayank.

Rupay card is only supposed to be used for merchant UPI payments. P2P transfers are not allowed.


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