Unable to open an account - App keeps getting stuck

Hi There,
I’ve just signed up so please don’t mind if I post in an incorrect forum or format.
I’ve been trying to sign up on Jupiter app for a very long time and despite being eligible for the card and account, the app keeps getting stuck at “This page could not be loaded, this can happen due to a technical error” after mobile number verification. Can someone please check and help me with this?

1 Like

Also happening to a friend of mine… So I’m looking for fixes… Let me know if anything works for you… Thanks.

@Akash12 its recommended you raise this with the support team as this seems to be a bug. It will ensure the issue is escalated to the right team. Send an email to following email - support@jupiter.money.

Bro my account frozen by rekyc…after freez i do i kyc immedietly… How much time to take unfreez account bro…