I am using this Jupiter bank saving account for long time as my salary account I only receive money in form of salary, and recently my account has been frozen for which the reason is not mentioned , I have already called federal Bank customer support for which they have no clue about the hold on my account and from Jupiter team I am not receiving any proper support
My contact number is 9306491236
My registered number is 7495033958 which is not active now
In the previous mail they have asked for some Google form which is not even attached in the mail, please come up which the specific reason to freeze my account
Account freeze happens because of a few reasons which includes suspicious activities, income mismatch, law enforcement agency complaints etc. Please send the details to cybercare@jupiter.money and they will assist you.
We would like to clarify that your account is not frozen. However, your UPI transaction functionality has been temporarily restricted by our partner bank due to certain transaction-related concerns identified on the account.
We have already shared the relevant details with our partner bank and are currently awaiting their review and response. Once we receive an update from them, we will promptly inform you of the outcome.
Jupiter Money / Jupiter Edge is wholly owned and operated by Amica Financial Technologies Private Limited. It has no affiliation, partnership, or connection whatsoever with Jupiter Capital Private Limited, Bangalore or any of its associated entities.