Very poor support team
I don’t know why, but every time I face a very bad customer support experience from Jupiter.
Very much struggling, unable to do UPI transactions from past 4-5 days, they frozen my account(don’t know why).
Contacted support team, but they were mearly able to resolve
@Jiten started to loose trust on Jupiter, very bad user experience.
Mentally feeling bad, your UPI was on of the fastest I ever used, but from past 4-5 days it really ruined my time.
I
alexnazy
(Alex Nazarene)
23 September 2023 14:41
2
@Ajieethdesign sorry that you are facing this.
Are you still not able to verify SIM?
Hey guys from past 28hrs I am unable to verify SIM based login on my device.
Kindly resolve this quickly, tried contacting Jupiter support but unable reach them.
No issue with SIM, I have un-installed and installed back the appl on my device but the issue doesn’t sims to be getting fixed.
It’s Emergency
Are you sure that the problem is not from the mobile network side?
alexnazy
(Alex Nazarene)
23 September 2023 19:30
4
So am I right to understand that the problem is sorted?
Are you able to verify your mobile number and use Jupiter without any issues?
If yes… Great!