What is the process for picking up a checkbook from the nearest Federal Bank?
Is it even possible or do we have to opt for home delivery? It would be better if we could have the option to collect it directly from the bank.
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You can easily order a cheque book from the Jupiter app. Also it’s more convenient than visiting the branch. You’ll get it in your address within 4-5days.
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There is a branch nearby. So I could go there and collect it as well. Home delivery would be convenient but there must be flexibility as well.
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I guess this option is not there.
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And if this is not your first cheque book, there might be charges involved. Jupiter does mention that during account opening process or the welcome kit or while placing the first order. I am not completely sure, where did i see it, but i remember seeing it.
First cheque book of 5 leaves is free of cost. But for additional request it’ll be charged 100rs+GST.
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20 rs per cheque is a lot prefer not taking it idfc first bank has unlimited cheque book for free
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Pratyay, we should consider the fact the IDFC First is full fledged bank and not a Neo bank.
that’s also correct full fledged banks earns most from debts but neo banks can’t offer loans of big amounts
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@Siddharth_B_R At present there is no such option in the app. But there is an option in the Jupiter App for ordering your first chequebook for free of cost and getting it delivered to your home address.
This feedback/suggestion seems to be interesting. Jupiter Team can consider adding the two Options whether the customer needs it delivered or picked up from the nearest Federal bank branch. Customers can choose the one which is convenient. 
Abdul, if Federal Bank is passing on the cost of maintaining virtual cards to Jupiter, they will for sure charge them for collecting the cheque book from the branch. Which would mean, the charge will be passed in to us. And then, all hell will break loose, all over again.
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Alec, the is very long. Please report this via the support channel to get this checked.
But there the customer care is only for the 9 am to 9 pm. In the Jupiter. I didn’t knew that they didn’t have the 24 hour customer support other wise I would have chosen fi money.
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Send them an email with all the details.
I talked with them today they said it’s normal time. acc to them it takes 14 days to dispatch the checkbook and the check book delivery takes 7 days, so my time is normal. what can i say to the customer care ma’am then.
That’s long. There is a scope of improvement.
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Ya, even sbi and other public banks promise the lesser time.
Let’s work wit the Jupiter team on this. There could be multiple factors involved that we are not privy to.
sbi also takes about 10 -15 days for new accounts and about 15- 20 days for old accounts
Do other banks also rely on India Post for delivery? I am not happy with Jupiter’s service, which claims to offer banking that keeps pace with you. I think they should improve their delivery system instead of using India Post.
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