Hello team, I was onboarded to Jupiter app via my previous company and I got salary account, last year i shifted and moved to freelancing so they changed my status to pro Account, but now I have joined another company, asked HR to add my Jupiter account as salary account, recieved it, but my account status is still not changing to salary account even after multiple email , chat option, and waiting from last 20 days for resolution.
Please help on how to reach out and update this, i am not able to contact team via chat support or mobile no as it’s not an option available to raise issue.