My VKYC is done but my savings account is not up an running

I have finished my VKYC but my account details are not showing up on the home screen. I can only see Pots. Can someone please explain to me what’s going on? I’m confused.

@Bridget_Sabu - Can you please assist. @Ishita_Srivastava - Can you share your support reference number with @Bridget_Sabu please?

Hi Ishita,

Sorry about the confusion. Don’t worry! I’ll connect with you via DM to check your account details and assist you further.