Active Savings Account Holder getting Pots KYC Policy Block

Hi @Bridget_Sabu @Soumyadeep_Ghosh I have an active, verified Jupiter Savings Account. However, when trying to complete my Pots KYC, the app throws the error: ‘Unfortunately, this can happen if your details could not be verified’. Since my main account KYC is already approved, this is an internal data sync bug. Please manually approve or reset my Pots KYC screen.

Hi Mahesh,

We have received your DM and have responded to your concern.

Thanks!