I have completed the KYC by visiting the bank and got confirmed from bank as well that my MYC is completed. Yet I’m unable perform any task on POT except being able to deposit money Ofcourse.
Hey @Vardharajan_Kanthe Sorry for the trouble. Looks like your Pot account is currently dormant, which requires a physical branch visitation to reactivate.
Please help me with the details of the branch you have visited and the date of visit with me over dm, I will coordinate with the branch and assist you with this further.
If your funds are frozen on JUPYTER even after completing KYC, it could be due to additional verification checks, compliance reviews, or pending account validation. Sometimes platforms require extra time to process documents or may flag accounts for security reasons.
You should contact JUPYTER support, provide all required documents again if needed, and request a clear update on your account status. Patience is important, but follow-ups can speed up the process.
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