My Jupiter account is Frozen without any reason I contacted on email cybercare@jupitermoney and then they information about the transactions I given all documents and details about the transactions but still got email my account will be frozen for 90 days

My business account was having some issues so I do some transactions on my Jupiter bank account then next day my bank account got frozen no MSG no call direct frozen .. then I contacted on cybercare@jupitermoney after 3 days I got reply that some of my bank transactions are suspicious then they asked my business documents n photos n all details i provided via email to cybercare@jupitermoney then after 24 hours they are saying that my account will be under review for 90 days ?? Is this type of banking you guys are doing just making fool to your customers?? When I provided all the documents given clarification.. i request to Jupiter team kindly look in to my case and resolve my problem as soon as possible.. whatever documents you guys need I will provide but don’t hold my account for 90 days.

Thanks for reaching out. We don’t offer any business account. Do you mean, you were using the savings account for business purposes? If yes, this is against the guidelines to use a savings account for any business activities. Please DM the details to @Bhawika_Jain and she will be able to assist.