Jupiter Chat agent seems to be sleeping all the time and never solve your query , they will just say we will revert back soon and even if you check after 2 days and revert they will again do the same and never resolve
2nd Jupiter seems to have issues verifying merchant transaction I wanted to book a flight ticket using my Jupiter debit card on Paytm but i have doubts if jupiter would consider it as a valid booking or reject that all paytm transactions are wallet transactions
Send me your issue. Jiten@jupiter.money
Hi Amit,
this is not the kind of experience that we would want you to have.
I have sent you a DM, request you to connect over there and I’ll help you out with a resolution at the earliest 
Also, you will be getting rewards for flight ticket booking using your Jupiter debit card on Paytm (if you pay directly through the card and not by loading it in the wallet).
Take care, Stay Safe!
Hello @Omesh @Jiten , the Issue still Persist after making the payment Jupiter Payment gateway still detected the transaction as Paytm alone and the category came as Bills and I didn’t receive rewards for the same , request you to please look into it.
Hi Amit,
Worry not, will get this sorted
Hello @Omesh thank for the support, Got the Jewels credited. I feel Jupiter Need to update the payment gateway to detect multiple merchants and transaction types across Online portals, I was using Amex card earlier on the Paytm Flight ticket booking and the Zeta Payment gateway correctly detected the merchant as Paytm.com Travel Pg for which i have shared the Screenshot in the chat with Prasoon and Ruben however for the Jupiter Payment page It always shows only Paytm as the merchant name whatever kind of transaction is Initiated on Paytm , whether Its UPI or Debit card transaction using Jupiter for any kind of Purchase like Groceries and Mobile Phones from PaytmMall or Flight or Bus booking from Paytm or any other service related to Paytm. You can take this as a feedback and have a discussion with Your technical team because if Zeta is able to do it Jupiter can do it too
Hi Amit,
Happy to help
Thank you for this feedback our team will surely look into what best can be done to improvise this experience.
We are really happy to have members like you in our community who take out time to report such issues and give us detailed feedback which motivates us to make our app and services better day by day and provide you the best banking experience ever. 
Thanks again! Take care!
Is this also applicable for bill payments through paytm, like electricity bill etc?
Hi,
Wanted to know that whether 1% jewels cashback is time limited offer or is it integral to Jupiter’s core offering?
The rewards will be an integral part of Jupiter. We will continue to have attractive offers for our power users and premium members. More offers coming today!
@Omesh
Any update on this?
Hi @shikharmakkar ,
There are no rewards on Bill payments through any platform.
But do not worry, there are plenty of other ways where you can spend and earn rewards
I don’t understand this rule of no rewards for a transaction below 100 rupees even if it is a genuine purchase of goods and services.
Can you please explain why it is so @Shawnpinto
Hello @Jiten @Bankofthefuture @Omesh and @Shawnpinto, Also I didn’t receive rewards for Transactions done on Magicpin for ordering food from restaurant
Hi Amit,
Apologies for this, Reaching out to you via DM to discuss and get this resolved.
Take care
Same issue with me !
Transacted an hour ago on MagicPin using Jupiter Debit Card, but on the app it shows as restricted payment.
@Omesh please resolve my issue too
Hi @Apoorv_Pranshu ,
Thanks for letting me know, connecting with you via DM to know more and get a resolution on it.
Take care!
What about NPS payments ? Are they eligible for rewards ?
Last month I got jewels but now it’s is being shown as a restricted category.
Pls confirm @Shawnpinto
Rewards are provided only for purchases and utility bill payments
