Issue with pot auto withdrawal but not shown in statements and throwing error on checking details from history

Hi everyone, @Bridget_Sabu @Shawnpinto

I’m facing an issue with my Pots after my salary was credited on June 30.

As usual, I had already configured my Pots. Earlier, I had also requested an upgrade from a Pro account to a Salary account and waited for the new salary payment to be detected.

Today (July 7), when I checked my Pots, I noticed that:

Three Pots now show a balance of ₹0.

Another Pot has been debited by some amount.

The total amount debited from all four Pots has not been credited back to my main account, so the money appears to be missing.

When I check the transaction history and tap on the affected transaction, I get the following error:

“Okay, that didn’t go as planned. Something went wrong.”

Has anyone else experienced this issue? Were you able to get it resolved? Any advice would be appreciated.

Thanks!

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