I am already a Pro user but unfortunately showing me as Current Plan under Basic
Folks, please report this to the support team. It’s important this bug gets reported to the dev ops.
@Satyajit_Singh As per system details, you are already on PRO status and the same is visible on the first screenshot shared by you (PRO Status valid till 3 Oct 2023).
Could you please let us know what happens when you click on “Check my status” button (On the 3rd Screenshot)
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Hi @Satyajit_Singh let me check this, we will resolve this immediately. I tried to call you as well, need to understand from where you are able to see the last screen.
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Hi @Satyajit_Singh, we have identified the issue, and will update you once this is fixed. Give us some time to rectify this.
Thanks for all your help and being so cooperation to help us identify this!
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Thanks for your prompt action.
Hi @Satyajit_Singh can you please check and let us know if this is fixed?
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Yes, this is fixed 
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Thanks @Satyajit_Singh once again for pointing this out and being patient for our resolution!
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It’s my pleasure to contribute something to the Product team.
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