Debit card transaction issues

Hi Team,

Good Morning!!!

Recently, I placed an order from Flipkart using a Jupiter debit card but for some reason, I canceled the order and contacted Flipkart customer care advised me that the amount was refunded on 18/04/2033 by the seller but the amount is not credited as of now

Really it’s a bad experience in the Jupiter account

Kindly do the needful.

regards,
Mahantesh B

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Hey @Mahantesh_Manu :wave:

Have you raised this issue with our support team yet?

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yes they told i need wait for 9/05/2023

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debit card refunds usually takes a long time like 6-7 days

I had faced similar experience, In Amazon app it shows as amount has been credited, but in Jupiter it’s not reflected. But, after two days it was reflected in Jupiter app.

From my personal experience, even though they had mentioned a date of refund, the seller may process it only after few days. Kindly double check with Flipkart seller again, if possible with reference number.
18th April to today is a long period, hope it would be resolved soon. :thumbs_up:

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debit card refunds are not instant like upi. call amazon customer care and ask them to transfer the refund to amazon pay balance

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Unless there is a fund requirement, Pratyay’s suggestion is ideally the fastest to get the refund. I it use later for paying my electricity bill.

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I have refund reference id CR23041821354914357506703

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