Hello
My friend open a new account yesterday and transfer money through
Bank Transfer >New
Unfortunately the next screen will not ask for A/c No but due to bug the amount transferred to the Jupiter Debit Card *1274 ( which is debit card activation charges transferred account)
Please look at the screenshot and inform me where is the money transferred.
Strange. After clicking on Bank transfer > New, it does ask for the account details 
Is anyone else facing this?
Mainly this type of issue facing by new users.
@Satyajit_Singh Could you share a video recording with me on DM? We’d like to see how you reproduced this. Thanks.
Video is not uploaded due to below error 
But now it is ask for account details when i click on new section in Bank Transfer Option.
So i can see there is a Option of jupiter debit, just right side of new icon. As this’ll be arise from debit card charges payment.
Is this a bug, because i think any charges payment can’t be seen on the bank transfer tab.
@Satyajit_Singh You can try to upload a video via Google Drive or YouTube unlisted video. A link can be generated which can be shared.
This helps too, we’ll check this.
I’ll reach out to you if we need anything else 
We found out what had happened.
So if a user pays for the debit card activation fee, a debit card payee is created.
The amount is stored in a pool. You can’t withdraw from it.
Since your friend accidentally paid an additional 14k to this payee, currently there is no way to get it back. So whoever has done such a thing, we are getting the reversals done (which will be a direct credit to the account) and we are stopping any such transfers to the debit card payee in the future.
Thanks for highlighting this!
Thanks for the quickly responses.
That things i like about Jupiter and i can say it is create lot of efforts if this happen with another Bank.
Thanks.
@Satyajit_Singh The best part is, that you guys help us shape the product
Via suggestions, Bug hunting, Lab tests, and much more!
Thanks for the appreciation 
@Satyajit_Singh This is fixed now. The debit card payee should not be visible now. Can you check and let us know?
Till now it is visible to me.
Yes, this will be fixed now
@Satyajit_Singh Perfect. Thanks for confirming!
