Transfer money using bank transfer error

When I am trying to transfer amount to a bank account. Even if I have balance in 5 digits in my account. The app is showing “You’ve entered more than your Jupiter balance “



2 Likes

Whoa! Okay, this is a strange one. Good find!
While entering the amount, the text in red says the Balance is 0… hmm.

This is just my guess but lemme know if you deposited into the account recently and it’s in a processing state, maybe that’s why the balance is shown as 0?

Or did you have the amount in the account for a long time?

I have transferred some amount but my account was never less than 100 rupees. Look typing 2 rupees even showings error with 0 balance that’s not true. If you see the Home Screen screenshot it has an amount there that anyway greater than the 2 rupees I entered.

This is wrong messaging in ios.

2 Likes

Ah, that makes sense. We’ll get this one checked and let you know :slight_smile:

1 Like

How are you able to take screenshots in the Jupiter app, mine says “due to security reasons, screenshots cannot be taken”

1 Like

Not in android. But screenshots work in iOS :sunglasses:

1 Like

@CHETAN_KUMAR_RAWAT This is confirmed. It’s a true bug. We’re working on a fix for this :slight_smile:
Thanks for letting us know! We’ve sent you a gift :eyes: :gift:

2 Likes

Thanks for the appreciation.

1 Like

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.