Looking for your help as I am not able to load cash into my account. App is not working in IOS.
Hello @Prashanth_A , Welcome to the Jupiter community.
I suggest you raise a support ticket by mailing it to firstname.lastname@example.org
Also, you can DM Shawn Pinto, with the relevant details (If possible try attaching the screenshots of the error)
Hope it’s just a temporary technical issue and gets it solved soon
If you are a new user/newly installed app /changed phone number then there is a transaction limit of about 5K for the first 24 hrs.
If this is the case you can try with a lower amount or wait a day.