Account Opening Error

@Satyajit_Singh , I was able to speak with Khusal from the salary account team today. While the discussion was around the opening of accounts via a company-specific link, we did touch upon this point. He advised that Federal Bank allocates a set number of slots to it partner banks for new customer on-boarding. When these slots are taken up, these either get adjusted in the slots that get allocated for the next day or the team has to reach out to Federal Bank to allocate more slots for the day.

While it may seem to a hassle to report these issues via the support channels, it serves as input in terms of the count of people that need to be onboarded.

1 Like