Account blocked

I wanted to change my number as it’s deactivated and unable to get new one also from the telecom provider.
I approached to team they just informing me we are working but i have stuck a refund in this and it’s gone freez or blocked.

Now they sent email as issue has resolved while I did not get any update.

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Have you written to support team, discribing your issue in detail. If yes, you would have received a ticket#. Share it here and I am someone from the Jupiter will assist.

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I have wrote to both emails but got only automatic response instead of any tickets and resolution



Suggest you respond back to the email and cc the support email as well.

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is this resolved ??


Suggest you post the ticket# here and we can appeal to the Jupiter team to look into it.

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