I wanted to change my number as it’s deactivated and unable to get new one also from the telecom provider.
I approached to team they just informing me we are working but i have stuck a refund in this and it’s gone freez or blocked.
Now they sent email as issue has resolved while I did not get any update.
Have you written to support team, discribing your issue in detail. If yes, you would have received a ticket#. Share it here and I am someone from the Jupiter will assist.