Account blocked

Help
1

I wanted to change my number as it’s deactivated and unable to get new one also from the telecom provider.
I approached to team they just informing me we are working but i have stuck a refund in this and it’s gone freez or blocked.

Now they sent email as issue has resolved while I did not get any update.

2

Have you written to support team, discribing your issue in detail. If yes, you would have received a ticket#. Share it here and I am someone from the Jupiter will assist.

3

I have wrote to both emails but got only automatic response instead of any tickets and resolution

Screenshot_2023-04-22-06-09-12-294_com.google.android.gm
Screenshot_2023-04-22-06-09-12-294_com.google.android.gm1080×2340 264 KB

![Screenshot_2023-04-22-06-09-06-296_com.google.android.gm|230x500]

5

Suggest you respond back to the email and cc the support email as well.

6

is this resolved ??

7

Suggest you post the ticket# here and we can appeal to the Jupiter team to look into it.