Update: When can existing federal bank customers open a Jupiter account?

News from Jupiter
1112

Even the UPI requests are not coming within the Jupiter App ,
Contacted the support team yesterday night too , there is no response from their end on the Jewels earned for the DC transactions @Jiten @Bankofthefuture

1113

New Update seems to have one issue or other , Now the UPI add money into Jupiter account is not working , not proceeding within the app to add money via UPI from existing account

1114

I am onboard now. Thanks @Shawnpinto for all the support. Will start using it and see how it goes. Appreciate it. Cheers.

1 Like
1115

Hi Shawn,
Existing Federal Bank user, been looking at this thread for the last 2 months or so, non frequently although. Can you help me get onboard as well?

1116

Welcome aboard @thuruv @ramprasadkm :partying_face:
@Nishant_Sinha Pinging you :email:

1 Like
1117

On boarding was successful - now cannot setup UPI or reset ATM PIN coz of Error - Something Went Wrong (now upi is blocked due to multiple attempt UPI Pin attempts) please help

2 Likes
1118

Hi @Jiten . Please help me onboard. I m still getting the error

1119

@Bankofthefuture will help you

1120

@Jiten Please provide us some update for iOS app please!

1121

We will have final timeline visibility today as app is in last stage of QA after our team notified bugs after using it for a week

2 Likes
1122

Waiting to see final timeline! :+1:

1123

@Mita Pinged you for next steps :email:
Also, welcome to the community!

1 Like
1124

@misteramit Please contact our support team via in app chat. They will help you out.

1125

Thanks @Shawnpinto .
I have reverted over email.

1 Like
1126

Thanks @Shawnpinto for Swift On-boarding. As a existing Federal user i was able to onboard successfully.

3 Likes
1127

Waiting for it as in other thread lots of things going on and no one replying there. I would say atleast give us some broad timeline so we can understand it better instead of checking threads hourly/daily. I hope that make sense. :slight_smile:

1128

Hi Shawn, please help me onboard. After today’s update I am still getting the same error of federal bank account detected. Thank you.

1129

Existing Federal Bank customer here, please allow me to get on-board Jupiter Money🤗

1130

Ping me personally for required details - email and number registered

1131

Please help me onboard Jupiter Money - existing Federal Bank user