Update: When can existing federal bank customers open a Jupiter account?

@Jiten @Shawnpinto Waiting for updates on iOS app!

:wave:

The much awaited ETB flow or Existing-to-Bank flow for Jupiter is now live on Google Play store for all versions 1.4.30 and above. What that means is that all existing Federal Bank or Fi customers will be able to onboard on Jupiter.

If you are facing any issues, pls DM @Shawnpinto and we will help you out!

Welcome to Jupiter :heart:

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Still not able to onboard and I’ve pinged @Shawnpinto already. Shows phone number mismatch :face_with_monocle:

@sk.diwakar @Rahul_Roshan @Binoy I’ve pinged you guys.

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got onboarded finally after a wait of 3 months :sweat_smile::sweat_smile:
thanks @Shawnpinto for all the help :+1:t2:

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@jigarmistry24 We are discussing about the iOS launch internally. Will share the updates soon on that thread.

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@Shawnpinto @Jiten It has been 1 month we are getting here in community that we are launching by ā€œnext weekā€, ā€œnext early weekā€, you have been saying over twitter that ā€œthis weekā€, ā€œtoday final timelineā€ but none of them we are not getting yet. Could you please inform us whatever it is so we can wait for that date or we know what is exactly happening for ā€œiOS app releaseā€ ?

@jigarmistry24 The wait is almost over! Got a surprise for you :slight_smile:

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Good work. Great news ! now waiting mode started to get early access :wink:

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3 weeks since phase 1 for existing federal customers went live… 2 weeks since I was told to try… @Shawnpinto pinged me and I tried multiple times to on-board but getting same error message… he said he cured the journey multiple times, but I was not able to onboard… Later asked to wait for an update and was not able to on-board… yesterday upon asking update he told he’ll connect me with the team to help me on-board… I was in top 100 in firstlist and a community member for over 3 months… was promised on boarding in phase 1 but here I am still unable to proceed… @Jiten @Bankofthefuture feels like you guys don’t care now that you’ve got a lot of users. I was supposed to get access first and here I am still not onboarded while the people whom I had referred are… what’s the use of having firstlist and all if it is just a number… at least as a part of phase 1, I should have been considered but 3 weeks after 1st phase also my journey is not cured. Feeling disappointed.

Hey @Fanil, it’s not like that! We’ll get you onboarded.

We’ve checked few things in the back end to identify the cause, it looks fine here. Could you reinstall the app and try to onboard again? Let me know.

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A good news for everyone , I just got the Official Helpline Number for Jupiter Account

08066665555

Kindly save in ur contacts

Also a suggestion to Jupiter Team , kindly update this on App, Websites and all your Social Media Handles ASAP along with support email.

Yesterday I have referred a friend on invite basis to jupiter…he is an existing federal bank customer…he is not in either this community…he got Onboarded…how??..did you open access for all existing customer? @Jiten @Shawnpinto

@HASIN_RISVAN Here’s an update!

Did u get the invite benifits for the user??

Yaa…it is showing joined…when he spend through debit card, benefits will be credited

Firstly Stuck on the screen saying ā€œwe are opening your Jupiter account it may take upto 3 minā€ is there a solution? tried again from the start and Now can’t verify my mobile number at the first place" @Shawnpinto is there a solution??

@Varun_Dhaka I’ve DM’d you for details :email:

@Shawnpinto Can you please also invite me in for IOS app?

@Ajay_Patel1 Fill this up to get early access - Update: When can iOS users open a Jupiter account? - #181 by Shawnpinto