I’m currently facing an issue with my Visa debit card. Whenever I try to make a transaction, it doesn’t proceed to OTP page and redirect to payment and transaction got failed, and I’m not sure what the problem is. I’ve double-checked the card details, and everything seems fine.
Hi Saurabh, We understand that you encountered issues while making the debit card transactions, and we apologize for the inconvenience caused. Please note that the case has been escalated to the team, and we are working on it. Once we have an update, we will ensure to get back to you. Thank you.
@saurabh.s i competed a test transaction to add money to the Amazon wallet using my debit card. The transaction went through. Guess, this needs to be investigated and you should raise a ticket.