I tried to signup to Jupiter android app and while setting up debit card pin, it says No message available. I m stuck
Hai @Penny_Maker Welcome to the community
Suggest you to capture the image or record the issue from another phone and kindly send to email@example.com for creating a support ticket.
You can also share the same here
@Penny_Maker did you get a verification SMS?
Is the SIM in the SIM1 slot?
Some things that you can check by yourself before you go to the customer support.
Yes I got verifiication SMS, SIM is in Slot 1
You can try to do a reset the app/clear storage and cache and try again. Maybe it will work then.
Tried, no luck
Oh! Too bad…
I guess the only option left is to contact customer support.
Please attach the error image or recording here, if possible
I hope you have created the account without any problem and the issue is with setting up of Debit Card Pin
I m unable to send recording here as it is in mp4 format, i have sent email to support
Ok. That’s great.
It may be some technical bug and the concerned team will look into it and I hope it gets solved soon
I had tried to do a transaction before setting up the account and doing KYC, because of which my account was freezed. I called the customer care, they unfreezed the account for me, after that I was able to set the PIN. We are good to close this
Great! Congratulations… Enjoy.
Thanks for the update.
This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.