Unable to Access Jupiter Account – UPI Activation Loop

Help Bugs
1

Hi Jupiter Support Team,

I have completed all the required authentication and onboarding steps. I was also asked to add money to the account, so I added ₹5,000 successfully.

However, after that, the app keeps getting stuck in a continuous UPI activation/setup loop, and I’m unable to access or use my Jupiter account.

I have already tried closing and reopening the app, clearing the app data/cache where possible, and uninstalling and reinstalling the app, but the issue still persists.

I am not requesting a refund. I simply need help accessing and using my account.

I have attached screenshots and a screen recording showing the issue for reference.

Please look into this urgently and help resolve the issue. I can provide my registered mobile number and account details for verification if required.

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2

Please DM your details to @Aayush_Mishra, he will assist you.

3

Hi Gayathri,

Please DM me you Jupiter registered mobile number or the support ticket so that I can look into the issue and solve it for you.

4

My mobile number Aadhar card link number 8240046295 Sanjeev Kumar shaw

5

Please DM your details to @Bridget_Sabu. She will assist you.