Account locked even after entering correct MPIN

Facing an issue with my Jupiter account being locked due to incorrect MPIN attempts—even though I entered the correct PIN. Unable to unlock it as debit card verification isn’t possible (card blocked) and Aadhaar verification fails despite valid PAN linkage. This is my primary UPI account, and the situation is causing major inconvenience. Requesting urgent support from the Jupiter team to resolve this.

It has been 3 days since I have posted my issue in community and yet no one has reached out.

Hey @Divya_Shri Apologies for the delay. Can you please share your registered details over DM so I can help you?

@Shawnpinto

Hope you reached out to @Vajrala_Pradeep

Yes

Hi @Divya_Shri We have cleared the issue you were facing on the app and I hope you are able to use Jupiter as intended.