Speak up about your worst banking experience. ๐Ÿ—ฃ

Thank you :tada: happy to hear that. This is such a good newsโ€ฆ

Am waiting for the goodies and ofcourse for the official launch of Jupiterโ€ฆ Saw the Instagram post and its fantasticโ€ฆ A mysterious monolith soon gonna pop out in INDIAโ€ฆ

All the very best teamโ€ฆ :kissing_smiling_eyes:

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Before NiYo Global came into the picture, I used a World Travel Card from my bank for my international travels. This is your standard Forex Travel Card that can hold multiple global currencies. The parts that made the experience awful:

  • Onboarding and getting the card was super slow and cumbersome with a lot of paperwork, emails - all done over multiple days with too much back and forth
  • Charges are ridiculously high
  • Unfortunately, I do not remember the PIN and net banking password now that I havenโ€™t used it for few years. I want to withdraw my dollars and euros from the account. But closing the account and getting my money out is looking tougher than ever.
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my father has a demat account with icici-direct and it was opened when he opened the bank account with icici. There was this change in pledging system in the month of September 2020. i being over enthusiastic person, went and pledged the securities in the account according to the procedure i found in the youtube as there was no clear intimation of how should one do it.
the corresponding margin never got reflect in the account and i had called up the Rm for the account and didnt find much help. after constant probing and numerous phone calls i realized i have pledged my shares to Loan against facility and not for margin trading.
It literally took 2 months for me to get the securities back once i have understood the problem. And this involved multiple visits to regional office which is away from the place of my residents. it has at some point as got so ugly that i had to warn the guy that i am not gona leave the branch till you get it done. And even after that i had to follow up with the back end team to get the work done.
This is when i realized they have created complex systems by adding unconnected modules one after the other and none of the employees knew what to do. i just hope jupiter does not land into such problems even after growing to the size of any other lead banker of country.

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Block that email address, but before you do that send them an email reporting that someone else is using your email address.

Everyone of us here in this community definitely had faced the worst of banking experiences , Even I faced one of the worst :slight_smile:
I had account with the largest bank but I was not maintaining the minimum account balance of โ‚น5000 per month so I had been charged already around โ‚น875 till date and balance was showing โ‚น0 so I had no idea ,
One day I recieved by mistake funds to the same account and they made the money on hold stating the reason that I had lien amount of โ‚น1589962 out of nowhere .
Then anyhow I contacted branch they said KYC is missing and my account was Full KYC .
I had to go one desk to another just to get the money in account but 2 days passed and no resolution .
On 3rd day , they said submit AADHAR and PAN copy and they will look into it , till now no resolution :frowning:
4th Day finally , My accountโ€™s lien amount was removed and got the money with a deduction of โ‚น1978 and surprisingly no reasons / explanations .
So its clear how much an innocent was harassed in the past days .
Thanks to Jupiter Banking for this wonderful product , also I hold Digibank account which is online but still I would go for Jupiter banking due to its smooth UI and no hidden charges as of now .

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I have the wrost experience with SBI and Fincare Small Finance Bank.

  1. SBI is wrost bank in public sector they taken my 1.5 year to update my mobile number I have filled a complain against the bank manager in RBI finnally after this they resloved my complaint.

Thanks To RBI Kolkata.

  1. Fincare Small Finance Bank they are wrost bank in private sector and small Finance bank they freezed my account without giving a proper response.

I just called that sir I didnโ€™t receive my welcome kit after that he said you are not a account holder and he freeze my account.

I donโ€™t know which bank freeze their customer account in a Call?.

I have lost my 1500rs in this Fincare Small Finance Bank.

You know they have not a single branch in Kolkata and they have opened my account in Chandigarh. For 1500 i will not gonna visit their bank in Chandigarh.

I have also not completed my Full KYC as per RBI Guidelines if my account didnโ€™t complete full kyc in a 1 year and they will close my account and send a cheque via india Post.

Waiting to close my account and get the cheque via india Post from Bank.

They not care their customer

I should recommend them to change their name into notcare small Finance Bank.

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Hey man
Fincare Bank is my primary Bank account because of its highest interest rate which is 4.5% for balance upto Rs 1 lakh.
Although my home branch is in Bangalore and similar to your case thereโ€™s no branch in Odisha too , still I havenโ€™t faced any problem yet with this Bank.
Once in January 2020 one of my UPI transaction of Rs4000 failed and amount debited from my account and not credited to the beneficiary.I raised a query with the customer support team and waited 7 days, still my money hadnโ€™t been credited back to my account. So, I raised a complaint with Banking Ombudsman on the 6th day demanding Rs.300 as compensation. But luckily Rs4000 get refunded back to my account on the 8th day.
After 5 months I got a call from Fincare executive about the query I raised with the banking Ombudsman and he told me that I shouldnโ€™t have made the complaint with the Ombudsman but I received the Rs300 on the same day itself.
And Yes, SBI is worst among all the banks I have a saving account with.

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But man! They are not Listening me and they not ready to unfreeze the Account.

By the way as per RBI after my account get close Iโ€™ll get the cheque from the bank.

I also tried to file a complain but RBI website is giving some Techincal problem.

And My Primary bank is IDFC First bank

(NIYO IDFC)

How are you filing a complaint in RBI?

I think banks need to give clarification regarding freeze of customers account.(As per RBI policy)

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I tried man! I selected a chandigarh branch after selecting that Iโ€™m unable to select RBi office that why Iโ€™m unable to file the complaint.