If you guys didn’t know, @dhanvi here is the FIRST user of Jupiter. Thats right, the real OG
Do let us know!
I had registered for Jupiter Bank , after a long wait I got mail , I think I took little more time to onboarding.
Trust made stronger since Bullet( Jupiter Product) was awesome in their field.
I had little doubt but over the time I realised This Bank (Jupiter) is just not opens account online , also provide Free ATM, No Any charges , 1.5% CashBack ( That time I had offer ) .
While Onboarding When I entered City, it wasn’t showing there but area PIN Code accepted. [ Still city is not correct in my communication address] .
In lockdown time , it was offering ₹500 ( Jwels ) each month even spending local store [ it was best part of reward system till] .
Since I was aware about Federal Bank [ Later Jupiter] I suggested many person, and they are using Jupiter Now [ I think 9 Person , That time there wasn’t Referral Program I guess]
Before Neo Banks, No other Bank offer such a free services without any Charges, I guess This is boosting up the Neo Bank Family
Onboarding experience was pretty cool m fast. The app UI felt simple, and efficient. Hated the orange though. Just doesn’t sit with me well. Maybe because I’m more a “dark mode” space Grey kinda guy.
Opening Jupiter feels like waking up to a flashbang blow up in my face.
Experience with the team:
Friendly! This community is the engine that the entire product runs on. The team being willing to take in feedback n help fix bugs stat is what makes this place tick. Keep up the good work, gang!
Never got it. So nothing there.
Jupiter current experience:
The apps improved a lot. Love the new Ui. Still wish if we had a space grey/dark mode though. I await that.
And sometimes the app feels too slow to run while on data. That’s annoying.
Something I’d love to see:
A liter app. Something similar to Fi’s rules based invest system. Direct tie up with mutual funds or equity. Customisable debit cards. FD based secured credit cards? And definitely, space grey/dark mode theme
One more tid bit that I’d love to see: AMA’s with the team.
We could do it weekly or monthly, all the way from product to Jiten. Everybody’s fair game!
I was getting ‘mobile verification failed’ error for one year, I was mailing about it from last year but it was not fixed for one year. Then I talked to Jupiter support team daily then it was fixed. I have a very bad experience with Jupiter. Due to this error I missed a free debit card. Now they are taking charge for debit card.
App response very slow and it takes very much time to load. Jupiter is missing many features like mobile/email update , NetBanking , remove screenshot restrictions from some section