I want to point out this post as feedback
It’s been about 9 months now since I used Jupiter. And these are probably my main reasons for switching from my Jupiter account.
Many other factors like lack of ENach, Samsung/Google pay , Emandates (Never seemed to work for me), Netbanking, Transferring abroad and also the lack of a website portal made it hard for me to stick with Jupiter. (Big deal for me considering it is a neo-bank and half of the digital features of a regular bank are missing)
It’s actually been a great time, with the rewards Jupiter gave me intitially, like heavy discounts on groceries of BlinkIt, 1% on all UPI transactions (Unrestricted) 1% on domestic and 10% off on Internation transactions. And gradually the rewards decreased with more restrictions on account types.
And it didn’t feel any better than a regular bank account, they have better support than Jupiter, They have similar rewards and discounts on many brands.
But I guess I wanted to be treated like a premium customer and Jupiter Pro Salary doesn’t give much perks as compared to a regular bank. With “On-Demand Salary” being very unclear. Is it a loan? what is the interest rate? why can I only avail this “On-Demand Salary” after 10th of a month? I understand I agreed to some terms and conditions but that was 2-3 months before it was available, it just used to show “Coming soon” and I have no idea where to look for the terms again.
The interest rate also seemed to have been average.
These are all my issues/feedback on the 9 months I have been on Jupiter.